Start growing your business with existing customers.

Download some tools.

Customer profiles

The road to growth begins with a firm understanding of who your customers are. Download this tool today and start defining your customers using our four critical dimensions.

DOWNLOAD NOW (no email required) –> Customer Profile Canvas (PDF)

Data Science & CX

At Sprocket, we live and die by 5 principles that shape how we use data science to create better experiences. We’ve created a handy one pager to give you detailed tips and tricks.

DOWNLOAD NOW (no email required) –> PDF

Experiment and Learn

We’ve created a handy one-pager and accompanying digital tool (PDF and Microsoft Excel template; tips on using them here) to help you define and track experiments and start growing.

DOWNLOAD NOW (no email required) –> PDF and Excel template.

Get free ideas.

We know everyone could use a thinking buddy on the road to innovation and growth. That’s why we’d like to give you a taste of what it’s like to work with Sprocket – at no risk or cost to you. Simply give us a problem and a good timeframe to schedule a session. We’ll contact you, get something on the books, and take it from there.

Schedule your free innovation session

Skim some smarts.

When you can’t focus on revenue, focus on RELEVANCE.

Consumer Insight, Human-Centered Marketing, Marketing

When you can’t focus on revenue, focus on relevance. The smartest and savviest professionals and business-owners are using this time of uncertainty and fear to increase their relevance with their customers. They’re connecting with their customers on a basic, human level and building rapport and connection that only deep emotion and shared experience can.

I cut my own hair now.

Behavioral Science

Honestly, it's not something I would really ever say. Well, since I was 4, anyway. But these are, indeed, "unprecedented times", and they've led me to some unprecedented behavior. Which, in turn, has turned into totally new habits. What is a habit? According to Amy...

Interview Customers in Three Easy Steps

Consumer Insight, Innovation, Marketing

While there's never a time when you shouldn't be constantly speaking directly with customers, now is a particularly important time to know where your customer's heads are at. But many marketers and business owners are intimidated at the thought of talking with...