Start growing your business with existing customers.
Download some tools.
The road to growth begins with a firm understanding of who your customers are. Download this tool today and start defining your customers using our four critical dimensions.
DOWNLOAD NOW (no email required) –> Customer Profile Canvas (PDF)
Data Science & CX
At Sprocket, we live and die by 5 principles that shape how we use data science to create better experiences. We’ve created a handy one pager to give you detailed tips and tricks.
DOWNLOAD NOW (no email required) –> PDF
Get free ideas.
We know everyone could use a thinking buddy on the road to innovation and growth. That’s why we’d like to give you a taste of what it’s like to work with Sprocket – at no risk or cost to you. Simply give us a problem and a good timeframe to schedule a session. We’ll contact you, get something on the books, and take it from there.
Skim some smarts.
When you can’t focus on revenue, focus on relevance. The smartest and savviest professionals and business-owners are using this time of uncertainty and fear to increase their relevance with their customers. They’re connecting with their customers on a basic, human level and building rapport and connection that only deep emotion and shared experience can.read more
You can’t do everything at once. Prioritize your growth ideas during turbulent times to gain quick traction.read more
Use our Was/Now Statement Canvas and these three steps to create growth ideas in turbulent times.read more
In this post we’ll show you how to create “Was/Now Statements” to inspire growth ideas in times of turbulent change.read more
Ariana’s latest song, 7 Rings, gives us a good lesson in customer journeys and how you can use her four phases to create better experiences.read more
CASE STUDY: How the Timing of Small Details in Your Customer Journey Creates BIG Impact for Customer Retention
Key moments in your customer’s journey are a powerful opportunity for you to surprise and delight in order to grow your customer value.read more