Sprocket CX, LLC (“Sprocket“) operates sprocketcx.com and may operate other websites. It is Sprocket’s policy to respect your privacy regarding any information we may collect while operating our websites.  Sprocket currently operates and accepts customers in the United States of America.  These Terms of Use and Privacy Policy govern your use of Sprocket’s website(s).

  1. Website Visitors 

Like most website operators, Sprocket collects information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.  Sprocket also collects information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on sprocketcx.com blogs/sites.  Browser Type, language preference, referring site, date and time of visit, IP address, and similar web browser and cookie information will be referred to as “General Website Information” Sprocket’s purpose in collecting General Website Information is to better understand how Sprocket’s visitors use its website. From time to time, Sprocket may release General Website Information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

  1. Cookies 

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sprocket uses cookies to help Sprocket identify and track visitors, their usage of Sprocket website, and their website access preferences. Sprocket visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sprocket’s websites, with the drawback that certain features of Sprocket’s websites may not function properly without the aid of cookies.

  1. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Sprocket complies with all federal, state, and local laws, including, where applicable the General Data Protection Regulation (GDPR) (EU) 2016/679

  1. Gathering of personally-identifying information 

Certain visitors to Sprocket’s websites choose to interact with Sprocket in ways that require Sprocket to receive personally-identifying information. The amount and type of information that Sprocket gathers depends on the nature of the interaction.

We only have access to/collect personal identification information that you voluntarily give us via email, through this website or other direct contact from you. We will not sell or rent this information to anyone.

We will use your personal identification information to respond to you regarding the reason you contacted us and to perform services for you, if applicable. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related activities.

If you have provided us with an email address for receiving communications from us, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  1. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Sprocket complies with all federal, state, and local laws, including, where applicable the General Data Protection Regulation (GDPR) (EU) 2016/679

  1. Protection of certain personally-identifying information 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

  1. How We Use Collected Information

Sprocket may collect and use your personal identification information and General Website Information for the following purposes:

  • To run and operate our Site
    • We may need your information to display content on the Site correctly.
  • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.  We may also use the information to verify your account with us and maintain the safety and security of your account information and our products.
  • To personalize user experience
    • We may use General Website Information in the aggregate to understand how our site users as a group use the services and resources provided on our Site.  We may also use aggregate non-personal identification information to measure the effectiveness and distribution of ads and services, and how people interact with our website, apps, and services.
  • To improve our Site
    • We may use feedback you provide to improve our products and services.
  • To send periodic emails
    • We may use the email address to respond to their inquiries, questions, and/or other requests. If requested by you, we may also use your email address and/or contact information to send you electronic newsletters and information about products.

Other than to its employees, contractors and affiliated organizations, as described above, Sprocket discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sprocket believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sprocket, third parties or the public at large, and then only in compliance with federal, local, and state law. If you are a registered user of a Sprocket website and have supplied your email address, Sprocket may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sprocket and our products and services.

  1. Restrictions

You are specifically restricted from all of the following, except as explicitly authorized otherwise in writing by Sprocket

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Sprocket may further restrict access by you to any areas of this Website, at any time, in its absolute discretion. Any user ID and password you may have for this Website are confidential and you are solely responsible for maintaining the confidentiality of such login credentials.

  1. Your Content

In these Terms of Use and Private Policy, Your Content shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Sprocket a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Sprocket reserves the right to remove any of Your Content from this Website at any time without notice. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
  1. No Warranties

This Website is provided as-is with all faults, and Sprocket expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website.

  1. Limitation of liability

In no event shall Sprocket, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Sprocket, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

  1. Indemnification

You hereby indemnify to the fullest extent Sprocket from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

  1. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

  1. Variation of Terms

Sprocket is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

  1. Assignment

The Sprocket is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

  1. Entire Agreement

These Terms constitute the entire agreement between Sprocket and you in relation to your use of this Website, and supersede all prior agreements and understandings.

  1. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of Minnesota, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Minnesota for the resolution of any disputes

  1. Privacy policy changes 

Although most changes are likely to be minor, Sprocket may change its Privacy Policy from time to time, and in Sprocket’s sole discretion. Sprocket encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a sprocketcx.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last modified: June 29, 2018